BC's Indigenous Public Post-Secondary Institute

APBT-210 - Administrative Procedures II - 3.00 Credits

APBT-210 - Administrative Procedures II - 3.00 Credits

Course Details
This course builds upon the skills and knowledge gained in APBT 110 during the Office Administration Certificate Program. Students learn business etiquete and professionalism skills for workplace success. Topics covered include the conduct of meetings using Roberts Rules of Order, transcribing minutes, arranging travel, performing scheduling, managing contacts, customer service, and reception duties. Hands-on training in the use of email for online communications, calendar for important dates and appointments for an office environment.
Part of the:
  • Office Administration Department
  • Available/Required in the following Programs:
  • Executive Assistant Diploma - Diploma Completion Plan
  • Course offered:
  • Fall 2018 (September - December)
  • Course Outline
    Instructors Qualifications:
    Office Hours:
    Contact Hours: 45
    Student Evaluation
    Procedure:
    Learning Outcomes:
    Text and Materials:
    Other Resources:
    Transfer Credits:
    Other Information:
    Current Course Offerings:
     
    APBT-210-01
    DaysTimeStart DateEnd Date
    TH1:30PM - 4:30PM04 Sep 201818 Dec 2018