BC's Indigenous Public Post-Secondary Institute

AECE-212 - Family and Professional Communications - 3.00 Credits

AECE-212 - Family and Professional Communications - 3.00 Credits

Course Details
Students will explore advanced communication techniques, which include verbal, nonverbal and listening skills. They will examine interpersonal relationships and interpersonal conflict resolution. Emphasis will be on communication with individuals and within families of various structures.
Part of the:
  • Prerequisites : AECE certificate or equivalent.
    Course Outline
    Instructors Qualifications: Relevant Master's Degree.
    Office Hours: 1.5 hours per week.
    Contact Hours: 45
    Student Evaluation
    Assignments 50%, Mid Term Exam 20%, Final Exam 30%. Grading procedures follow NVIT policy.
    Learning Outcomes: Upon successful completion of this course students should be able to:
    1. define a high level of professional accountability and ethical behavior related to the Code of Ethics, legal and/or contractual obligations, appropriate boundaries, and personal values and philosophy.
    2. demonstrate an effective communicator;
    3. demonstrate the perception process used by families by:
  • discussing influences on perception;

  • comparing the accuracy and inaccuracy of perception;

  • practicing empathy;

  • 4. compare communication skills in diverse family structures by outlining emotional expression with respect to expression and management of emotion , communication processes, and styles of listening;
    5. evaluate non-verbal communication used in families by:
  • outlining characteristics of non-verbal communication;

  • recognizing types of non-verbal communication;

  • recognizing non-verbal communication methods in parents and families;

  • 6. compare listening to hearing by discussing types of non-listening, styles of listening, and active listening;
    7. demonstrate knowledge of interpersonal relationships and how they relate to family communication;
    8. resolve interpersonal conflict with families by:
  • recognizing nature of conflict, personal conflict styles, and personal conflict resolutions;

  • constructing a win – win communication approach;

  • 9. support families by providing information and child care and other related resources and referral services to families and promoting family involvement in policy and programming;
    10. manage written and verbal communication with families about their child’s growth and development by employing to a variety of strategies in a respectful confident way that develops and maintains a confidential and consistent relationship;
    11. define governmental mandates and jurisdictions, current licensing and regulations, organizational structure, authority and procedures, the current Child, Family and Community Services Act, and the Freedom of Information and Privacy Regulations as related to families;
    12. distribute information in a respectful and confidential manner as well as cooperate and coordinate efforts with other community services by:
  • maintaining a positive working relationship with other professionals and service providers involved with the child and family;

  • contributing to the development of coordinated community, family and individual service plans;

  • 13. analyze yourself and outline the development of staff, children and families to meet current and future needs by:
  • planning and implementing personal and professional development;

  • communicating change in public social policy that affect children, families, services and communities;

  • describing the personal and professional development of others;

  • 14. demonstrate effective management and administration skills with regards to child care services by:
  • defining the development and implementation of policies and procedures as regards to families;

  • describing an effective team that ensures the delivery of quality child care services;

  • explaining good practice and current government child care related policies, programs and procedures;

  • demonstrating assessment and evaluating the services for families to maximize effectiveness;

  • 15. generate a plan for advocating for high quality, accessible child care with respect for families; and
    16. construct a portfolio that includes information about the organizational structure, procedures, policies and protocol, mandate, vision and philosophy, job description and responsibilities, and individuals served in the students setting that will be shared with families and others.
    Text and Materials:
  • Adler, R. et all. (current edition). Looking out looking in: Interpersonal communication. San Francisco, CA: Rinehart Press.

  • Gonsalez–Mena, J. (current edition). 50 early childhood strategies for working & communicating with diverse families. Upper Saddle River, NJ: Prentice Hall.

  • Other Resources:
    Transfer Credits: For more information visit: www.bctransferguide.ca
    Other Information: Education Council approved Jan 2008.