APBT-130 - Human Relations for Career Success - 3.00 Credits
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Course Details
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This course concentrates on personal and professional development skills needed by workers in today's workplace. These skills include self-examination and assessment, effective communication skills, interpersonal skills, client relations, teamwork, problem solving, and an understanding of business ethics.
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Part of the:BUSINESS Department
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Available/Required in the following Programs:Office Administration Certificate - Certificate Completion Plan
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Prerequisites : Program admission requirements
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Course Outline
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Instructors Qualifications:
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Relevant Bachelor's Degree
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Office Hours:
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1.5 per week
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Contact Hours:
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45
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Student Evaluation
Procedure:
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Assignments 50-70%, Final 30-50%, Total 100%.
Grading procedures follow NVIT policy.
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Learning Outcomes:
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Upon successful completion of this course students should be able to:
identify personal strengths and weaknesses;demonstrate a professional image and a positive attitude for the workplace;demonstrate effective work habits;demonstrate effective communication skills; demonstrate appropriate business etiquette;explain the importance of positive human relation skills in the workplace;demonstrate an understanding of how interpersonal skills affect personal and professional development;demonstrate customer relation skills;identify and practice team building skills;participate as a productive member of a group or team;apply problem solving techniques;identify and employ conflict management techniques;explain the value and importance of maintaining standards of conduct that are appreciated and accepted in the workplace; andresearch issues of business ethics.
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Text and Materials:
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Dubrin, Andrew & Geerinck, Terri. Human Relations for Career and Personal Success. Current Edition. New Market, ON. Pearson Education. Canada.
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Other Resources:
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Transfer Credits:
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For more information visit: www.bctransferguide.ca
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Other Information:
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