MEDA-120 - Interpersonal Communications - 3.00 Credits
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Course Details
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This course focuses on the development of self-awareness, increased understanding of others and development of effective interpersonal communication skills that can be used in a medical office setting. Students will develop and use communication techniques that demonstrate personal awareness, respect, and active listening skills applicable to working with diverse populations. Topics include conflict resolution, interpersonal and intercultural communication, cultural safety and sensitivity, and trauma informed care.
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Part of the:BUSINESS Department
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Available/Required in the following Programs:Medical Office Assistant Certificate - Certificate Completion Plan
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Course Outline
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Instructors Qualifications:
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Office Hours:
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Contact Hours:
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45
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Student Evaluation
Procedure:
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Learning Outcomes:
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Text and Materials:
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Other Resources:
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Transfer Credits:
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Other Information:
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