BC's Indigenous Public Post-Secondary Institute

HTCA-104 - Interpersonal Communications - 2.00 Credits

HTCA-104 - Interpersonal Communications - 2.00 Credits

Course Details
This course focuses on the development of self-awareness, increased understanding of others and development of effective interpersonal communication skills that can be used in a variety of care-giving contexts. Students will be encouraged to become more aware of the impact of their own communication choices and patterns. They will have opportunities to develop and use communication techniques that demonstrate personal awareness, respect and active listening skills.
Part of the:
  • Available/Required in the following Programs:
  • Health Care Assistant Certificate - Level One
  • Prerequisites : Grade 12, with minimum English 10 & Math 10 or equivalen
    Course Outline
    Instructors Qualifications: Relevant Master's Degree
    Office Hours: 1.5 per week
    Contact Hours: 60
    Student Evaluation
    Assignments 50-70%, Final 30-50%. Total 100%. Grading procedures follow NVIT policy. Note: Students must achieve a minimum grade of C+ in order to proceed into further HTCA courses.
    Learning Outcomes: Upon successful completion of this course students should be able to:
  • identify the characteristics and qualities of effective interpersonal communications;

  • describe the interrelationship between self-awareness, self-esteem, and perception as these relate to communication choices and patterns;

  • demonstrate effective caring interpersonal communications with clients/ residents, colleagues and others;

  • apply self reflection and self appraisal processes in order to increase effectiveness in interpersonal contexts, and to recognize and respond to self-development needs as a care provider; and
  • Text and Materials:
  • Sorrentino, Sheila A. Mosby’s Canadian textbook for the support worker. Current edition. Toronto. Elsevier Canada.
  • Other Resources:
    Transfer Credits: Courses in the HTCA program are part of the British Columbia Health Care Assistant program provincial core curriculum.
    Other Information: The NVIT Health Care Assistant curriculum materials have been adapted from the Vancouver Community College (VCC) Health Care Assistant Program materials. Any other total or partial reproduction of this product by any means is prohibited without written permission from VCC.